How do I add a new user and disable a user?

To add a new user, simply browse to the ‘Settings’ tab and click ‘User Management’

Once in User Management, you can enter the new user’s Name, Email Address and configure settings such as two factor authentication and enabling azure active directory features

'Azure Directory Account' refers to our organisations single sign on function - if this has not been individually configured for your organisation/environment then this function will not work, and you should ensure this is switched to 'No'. Once you add a new user a registration email will be sent to that user’s email address with directions on how to register for KYC360.

Enabling two factor authentication will require the user to use a verification code which will be sent to their email address to log in.

Disabling Users: To disable a user, browse to ‘User Management' within the ‘Settings’ tab. Find the user you want to disable, and click the ‘Disable’ button. Please note that following this the users account will still show in your user management page for auditing purposes - if you wish to reenable the users account again, you can easily select 'enable'.