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RiskScreen (Core)

RiskScreen (Core)

Screen individuals and companies online in real time.

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RiskScreen (Core) User Guide

RiskScreen Product Updates

What is RiskScreen pro?

RiskScreen MRZ passport analyser

How often is the database updated?

How does the Fuzzy Logic algorithm work in RiskScreen?

What watchlists are covered in Dow Jones?

How does RiskScreen (Core) Adverse Media work?

How do I switch between RiskScreen standard and pro?

How does RiskScreens 'exact match' functionality work?

What is the difference between a Pro and a Standard search on RiskScreen?

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Content Definitions

Glossary of Terms

What is a sanctions list?

What is a watchlist?

What is an associated Special Interest Person?

Credits / Tokens

How do I top up my credits on RISKSCREEN (Core)?

I need a RiskScreen invoice for X credits/tokens

“You have exhausted your search credits” error message

Why have I received an email saying my credits are about to exhaust?

Can I purchase Pro Specific Credits?

Why is my latest credit top up not showing in my account?

How can I see how many credits I have remaining

I receive an error message when trying to carry out a Pro Search, Warning - you are running a search that uses Professional Sources and you have insufficient pro credits.

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Account Access

What is the RiskScreen login URL?

Why have I been locked out of my RiskScreen account?

I have registered for RiskScreen, why can't I log in?

How do I clear my cache?

Users

How do I add new users to my RiskScreen (Core) solution?

How do I remove users from my RiskScreen (Core) solution?

How do I promote/demote users in my RiskScreen (Core) solution?

How do I re-enable a suspended/deactivated users RiskScreen account?

Is there a limit to how many RS users I can have?

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Dow Jones

Dow Jones Content Definition Guide 2023 (RS)

DJ ISAE Sanctions assurance audit report 2023

Dow Jones State-Owned Company Executives inclusion criteria (RS)

How often are records updated on Dow Jones?

There is no Dow Jones data for the individual/ entity I have searched for, what do I do?

Why are my Factiva links not working in RiskScreen (Core)?

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Live AVM

Do duplicates between Google and Bing appear?

How do I exclude URL's from searches?

Conducting Searches

What do I do if I only have the middle initial of the individual I am searching for?

Can I search by a different group name or trade name the entity is part of?

What are the search accuracy percentages used in RiskScreen (Core) search?

How do I apply filters when conducting searches?

How can I change the search accuracy criteria?

What are the different search accuracy's I can search with?

How do I search for vessels?

What is reverse searching?

Can I change what data sources my clients are screened against?

Can I search for Chinese scripted names?

What languages are covered by RiskScreen?

How should I conduct a search for a company / entity in RiskScreen?

How do I search for an AirCraft in RiskScreen?

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Search Results

What do I do if I believe a profile has been missed / is incorrect from Dow Jones?

I cannot find any search results for the individual/entity I am screening

Where can I identify the gender of an individual search result?

Error message showing when carrying out a search, “The specified search resulted in too many results…”

Why is my customers Dow Jones profile showing as inactive?

What does the yellow Sanctions tag mean?

What does the orange sanctions tag mean?

What does the red sanctions tag mean?

Why can't I download my report in RiskScreen?

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