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Knowledge Base

RiskScreen (Core)

RiskScreen (Core)

Screen individuals and companies online in real time.

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RiskScreen (Core) User Guide

What watchlists are covered in Dow Jones?

What is RiskScreen pro?

How does RiskScreen (Core) Adverse Media work?

Dow Jones Content Definition Guide 2024 for KYC360 Screening

How do I switch between RiskScreen standard and pro?

What is a sanctions list?

What is a watchlist?

How often is the database updated?

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Credits

I receive an error message when trying to carry out a Pro Search, Warning - you are running a search that uses Professional Sources and you have insufficient pro credits.

How do I top up my credits on RISKSCREEN (Core), is it quick, can you tell me how?

“You have exhausted your search credits” error message

Can I purchase Pro Specific Credits?

Why is my latest credit top up not showing in my account?

Why have I received an email saying my credits are about to exhaust?

How can I see how many credits I have remaining

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Users

How do I promote/demote users in my RiskScreen (Core) solution?

How do I remove users from my RiskScreen (Core) solution?

How do I add new users to my RiskScreen (Core) solution?

Why have I been locked out of my account?

Is there a limit to how many users I can have?

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Dow Jones

Dow Jones Content Definition Guide 2024

How often are records updated on Dow Jones?

There is no Dow Jones data for the individual/ entity I have searched for, what do I do?

Live AVM

Do duplicates between Google and Bing appear?

Conducting Searches

What do I do if I only have the middle initial of the individual I am searching for?

Can I search by a different group name or trade name the entity is part of?

How do I exclude URL's from searches?

What are the search accuracy percentages used in RiskScreen (Core) search?

How do I apply filters when conducting searches?

How can I change the search accuracy criteria?

What are the different search accuracy's I can search with?

How do I search for vessels?

What is reverse searching?

Can I change what data sources my clients are screened against?

Which published sanctions list does RISKSCREEN CORE use to match against?

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Search Results

What do I do if I believe a profile has been missed from Dow Jones?

I cannot find any search results for the individual/entity I am screening

An alias is not showing when carrying out a search / search results are not showing what I would expect

Where can I identify the gender of an individual search result?

Error message showing when carrying out a search, “The specified search resulted in too many results…”

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