Why have I been locked out of my account?

You could have been locked out of your RiskScreen account for several reasons:

- if you are a returning user

- multiple unsuccessful Log In attempts

- your account has been disabled

If you believe you have been locked out, Please register in our customer portal to access our Knowledgeable Base or raise support tickets.

Please note - in order to re enable your account, we will require an admin users approval. You can do this by copying an admin user into an email with us. Once we have received approval, we can reinstate your account.