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Knowledge Base
Screening (Hosted Batch)
RiskScreen (Core)
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Functionality
Credits / Tokens
System Access
User management
Dow Jones
WorldCheck (LSEG)
Live AVM
Record
Error message
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Factiva
Modules
Screening (Hosted Batch)
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Dow Jones
World Check
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ID-Pal
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API
API - Workaround
API - Postman
Screening (Onsite)
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Dow Jones
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Risk Screen Dead URL Warning!
RiskScreen Salesforce App
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User Guide
KYC360 Academy (Learning Management System)
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Screening (Hosted)
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Latest Product Releases
Screening (Hosted Batch)
Precision matching through continuous screening in the cloud.
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Screening Product Updates
How is screening licenced/how do contracted volumes work?
Documentation
Screening Documentation Request
Screening (Hosted Batch) User Guide
Functionality
What is a watchlist?
What is a sanctions list?
How does the Fuzzy Logic algorithm work in Screening?
How often is the data being screened against change?
Does the Screening database use the same information as the Riskscreen (core) database?
How do I discount a potential match?
How do I deal with daily matches?
Is there an alternative way to get another user to approve a match/discount another user has actioned?
Can I see the match percentage after a potential match has been actioned?
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Dow Jones
Screening Dow Jones Query
SCO - Sanctions Control & Ownership.
Dow Jones State-Owned Company Executives inclusion criteria (Screening)
Dow Jones Content Definition Guide (Screening)
DJ ISAE Sanctions assurance audit report 2024
How do I access Dow Jones Factiva links?
Dow Jones data quality report (2024) Screening
How can I view the changes to the customer/dow jones record?
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World Check
Screening WorldCheck Query
Why has a record been deleted from WorldCheck?
WorldCheck content definition guide
Reports
Screening Reports
How do I export a customer list?
How do I create a snapshot difference report / report to show changes to a customer record?
How do I export my customer list?
What is the difference between a snapshot report and a snapshot difference report?
Why can't I download a customer report?
How do i generate a data quality report?
How do I produce a customer report?
What report shows the age of outstanding potential matches?
What is a processing run statistics report?
What is the match data by day report in Screening?
What is a match discount by category report?
What is a match flag by category report?
Why does my Data Quality Report show 'name contains integer value' error?
How can I evidence a customer's screening?
What timeframe does the snapshot difference report cover?
Is there a report to show data change notifications?
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System Access
Screening System Access
Why has my Screening account been locked?
Notifications
Screening Notifications
What are data change notifications?
Do I get email notifications for new potential matches?
How can I receive email notifications/how can I change who receives these email notifications?
Why am I not receiving data change notifications?
Can I set the 'Notify' option to default to no for data change emails?
Why am I still receiving data change notifications from a customer I have set to inactive?
Why is a leaver still receiving data change notifications In Screening?
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Customer management
How do I perform a search for all customers you have access to on the system
How do I view and change a clients risk classification?
What is an interface reference?
What does Status Inactive mean on my clients record?
Screening customer management
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User management
How do I create and edit user groups?
How can I change the permissions of my users?
How do I add a new user to my Screening Solution?
Can I add an email address with special characters?
What group will new users be defaulted to?
What is Two Factor Authentication?
How do I sign in as a Single Sign On (SSO) user?
Screening user management
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Record
Screening Record Query
Upload
How do I configure the bulk upload file for screening?
Why am I getting an error when bulk uploading in screening?
Which fields are mandatory in the Bulk Upload template for screening?
Upload file country codes
What happens when you delete an existing entity and add a new entity using same interface ref number?
What do all the columns mean in the import file?
How do I use country codes in my bulk upload file?
How do I import a customer file in screening?
How can I best format my names in the import file?
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Deletion / Deactivation
Screening Deletion / Deactivation
How do I manage my data deletion requests?
Is there a time limit to approve a data deletion request?
How do I create a data deletion request?
What is KYC360s data retention policy?
Why won't it let me delete a record?
How do I delete a record?
What happens when I deactivate a client?
Removing individuals or entities from Screening (Hosted Batch)
How do I bulk make customers inactive?
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Criteria
What is the default Screening Criteria?
How can I increase the accuracy of my Screening?
Can I exclude terms in Screening (Hosted Batch)?
Constrained vs Unconstrained
What is a 'screening criteria'
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Error Message
Screening Error Messages
Comments and Notes no longer being saved in Screening
Business Units
How do I add Business Units?
How do I transfer a client to another business unit?
What are Business Units?
How do I delete a Business Unit?
Business Units user guide
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Live AVM
Live AVM user guide
What is the AVM functionality?
What is an AVM search criteria?
How do I exclude a URL in Screening?
Live AVM Module (Reviewing) Potential Matches.
Is there a way that I can access the ‘unavailable due to legal reasons' link that has been received through AVM potential matches?
What are the benefits of using the KYC360 Live Adverse Media Screening Module ?
Live AVM Module, (creating and assigning) Categories for Matches.
Live AVM Module, (building) Configurations for the Criteria.
Live AVM Module (accessing) Reports.
Live AVM Module (Introduction) - Adding and Editing Customers.
How do I view and edit our AVM screening criterias?
How do I produce an AVM match potentials report?
Live AVM | Documentation covering the main concepts, by the 'Wolfsberg Group' for negative news screening and any FAQs.
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Factiva
Screening Factiva
Why are my Factiva links not working in Screening (Hosted Batch)?
AVM Structured vs Unstructured:
Training
Screening Training Request
Internal Watchlists
Internal Watchlists User Guide
Bulk Change
How do I bulk edit customer records?
