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Dow Jones
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Knowledge Base
Screening (Hosted Batch)
RiskScreen (Core)
Home
Content Definitions
Credits / Tokens
Account Access
Users
Dow Jones
Live AVM
Conducting Searches
Search Results
Screening (Hosted Batch)
Home
Live AVM
Dow Jones
World Check
Notifications
Customer management
User
Reports
Customer Records
Business Units
Bulk Upload
Actioning matches and data changes
Data Management
Screening Criteria
Match Details
Onboard
Home
Nominees
Permissions
ID-Pal
Prospects
Notifications
Email Templates and Branding
Properties
KYB lookups
Risk Models
Screening
API
API
API - Workaround
API - Postman
Screening (Onsite)
Home
Actioning Potential Matches
Dow Jones
Notifications
Risk Screen Dead URL Warning!
RiskScreen Salesforce App
Home
Reports
Batch Jobs
Records
Access
KYC360 Academy (Learning Management System)
RiskScreen
Screening (Hosted)
OnBoard
Latest Product Releases
Screening (Hosted Batch)
Precision matching through continuous screening in the cloud.
Home
Screening (Hosted Batch) User Guide
Screening Product Updates
How does the Fuzzy Logic algorithm work in Screening?
How is screening licenced/how do contracted volumes work?
How often is the data being screened against change?
What do the Dow Jones abbreviations stand for?
What is the difference between Factiva and Google/Bing?
What is a watchlist?
What is a sanctions list?
Does the Screening database use the same information as the Riskscreen (core) database?
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Live AVM
Live AVM user guide
What is the AVM functionality?
What is an AVM search criteria?
How do I exclude a URL in Screening?
Is there a way that I can access the ‘unavailable due to legal reasons' link that has been received through AVM potential matches?
What are the benefits to use KYC360 Live Adverse Media Screening Module ?
Live AVM Module (Reviewing) Potential Matches.
Live AVM Module, (creating and assigning) Categories for Matches.
Live AVM Module, (building) Configurations for the Criteria.
Live AVM Module (accessing) Reports.
Live AVM Module (Introduction) - Adding and Editing Customers.
How do I view and edit our AVM screening criterias?
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Dow Jones
Why are my Factiva links not working in Screening (Hosted Batch)?
SCO - Sanctions Control & Ownership.
Dow Jones State-Owned Company Executives inclusion criteria (Screening)
Dow Jones Content Definition Guide 2023 (Screening)
DJ ISAE Sanctions assurance audit report 2023
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World Check
Why has a record been deleted from WorldCheck?
Notifications
What are data change notifications?
Do I get email notifications for new potential matches?
How can I receive email notifications/how can I change who receives these email notifications?
Why am I not receiving data change notifications?
Can I set the 'Notify' option to default to no for data change emails?
Why am I still receiving data change notifications from a customer I have set to inactive?
Why is a leaver still receiving data change notifications In Screening?
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Customer management
How do I view and change a clients risk classification?
Why won't it let me delete a record?
How do I delete a record?
How to perform a search for all customers you have access to on the system
How do I bulk edit customer records?
Removing individuals or entities from Screening (Hosted Batch)
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User
Why has my Screening account been locked?
How do I create and edit user groups?
How can I change the permissions of my users?
How do I add a new user to my Screening Solution?
How do I unlock/reset/reactivate my users account?
Can I add an email address with special characters?
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Reports
How do I generate a customer list in reports?
How do I create a report to show changes to a customer record / snapshot difference report?
How do I export my customer list in import format?
How do I produce an AVM match potentials report?
How do i create a customer list report?
What is the difference between a snapshot report and a snapshot difference report?
My users are unable to download the customer reports that they are working on?
I am getting an ASP.error message when previewing reports?
How do i generate a data quality report?
How do I produce a customer report?
What report shows the age of outstanding potential matches?
What is a processing run statistics report?
What is the match data by day report in Screening?
What is a match discount by category report?
What is a match flag by category report?
Why does my Data Quality Report show 'name contains integer value' error?
What is a client notify change report?
How can I evidence a customer's screening?
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Customer Records
What is an interface reference?
What is a 'screening criteria'
How do I bulk make customers inactive?
What does Status: Inactive mean on my clients record?
Business Units
How do I add Business Units?
How do I transfer a client to another business unit?
What are Business Units?
How do I delete a Business Unit?
Bulk Upload
How do I import a customer file in screening?
How do I configure the bulk upload file for screening?
Why am I getting an error when bulk uploading in screening?
Which fields are mandatory in the Bulk Upload template for screening?
Upload file country codes
What happens when you delete existing entity and add the entity using same interface ref number?
How can I best format my names in the import file?
What do all the columns mean in the import file?
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Actioning matches and data changes
Is there an alternative way to get another user to approve a match/discount another user has actioned?
How can I view the changes to the customer/dow jones record?
How do I deal with daily matches?
Data Management
How do I manage my data deletion requests?
Is there a time limit to approve a data deletion request?
How do I create a data deletion request?
What is KYC360s data retention policy?
Screening Criteria
What is the default Screening Criteria?
How can I increase the accuracy of my Screening?
Match Details
Screening | Match details - Comments and Notes no longer being saved.
