Knowledge Base
Go to kyc360.com
Go to Customer Portal
Onboard
RiskScreen (Core)
Home
Content Definitions
Credits / Tokens
Account Access
Users
Dow Jones
Live AVM
Conducting Searches
Search Results
Screening (Hosted Batch)
Home
Live AVM
Dow Jones
World Check
Notifications
Customer management
User
Reports
Customer Records
Business Units
Bulk Upload
Actioning matches and data changes
Data Management
Screening Criteria
Match Details
Onboard
Home
Nominees
Permissions
ID-Pal
Prospects
Notifications
Email Templates and Branding
Properties
KYB lookups
Risk Models
Screening
API
API
API - Workaround
API - Postman
Screening (Onsite)
Home
Actioning Potential Matches
Dow Jones
Notifications
Risk Screen Dead URL Warning!
RiskScreen Salesforce App
Home
Reports
Batch Jobs
Records
Access
KYC360 Academy (Learning Management System)
RiskScreen
Screening (Hosted)
OnBoard
Latest Product Releases
Back to home
Knowledge Base
Onboard
RiskScreen (Core)
Home
Content Definitions
Credits / Tokens
Account Access
Users
Dow Jones
Live AVM
Conducting Searches
Search Results
Screening (Hosted Batch)
Home
Live AVM
Dow Jones
World Check
Notifications
Customer management
User
Reports
Customer Records
Business Units
Bulk Upload
Actioning matches and data changes
Data Management
Screening Criteria
Match Details
Onboard
Home
Nominees
Permissions
ID-Pal
Prospects
Notifications
Email Templates and Branding
Properties
KYB lookups
Risk Models
Screening
API
API
API - Workaround
API - Postman
Screening (Onsite)
Home
Actioning Potential Matches
Dow Jones
Notifications
Risk Screen Dead URL Warning!
RiskScreen Salesforce App
Home
Reports
Batch Jobs
Records
Access
KYC360 Academy (Learning Management System)
RiskScreen
Screening (Hosted)
OnBoard
Latest Product Releases
Onboard
Fully automated customer onboarding.
Home
Onboard User Guide
OnBoard Product Updates
Sayari User Guide
What is the function of "Initiate Corporate Onboarding"?
Can user upload a video to KYC360 'Documents" or "Add Onboarding document"?
OnBoard KYC search automation guide
How do I resend a data request after an onboarding has been rejected?
How do I add a prospect, Onboarding and Data Collection request?
See more
Nominees
How do I change the nominee data collection type?
What is difference between parallel and sequential nominee data collection type?
How do I manage my customers nominees?
How do I assign permissions to a nominee?
How do I create a data request nominee?
How do I create an email template for data request nominees?
What is a data request nominee?
See more
Permissions
How do I add a new user and disable a user?
How do I edit group permissions?
Can we have 'view only' permissions for a user?
ID-Pal
What IOS and Android versions are supported by ID-Pal?
ID-Pal User guide
Can you add branding the prospect ID-Pal email?
Does ID-Pal name check account for titles taken from ID documents?
Where do I configure an ID-Pal email alert?
How do I configure the ID-Pal approval process?
Do ID-Pal requests expire?
See more
Prospects
How to perform a search for all customers you have access to on the system
Why is my prospect not receiving their verification code email?
How do I create a prospect group?
How do I add an existing prospect to a prospect group?
Where do I configure prospect reminder rules?
What are prospect reminder rules?
Can you override the risk whilst the onboarding is in the Screening stage?
See more
Notifications
Why is a leaver still receiving data change notifications In Onboard?
What stages can I set email alerts for?
How do I receive email alerts for when a client changes stage in the OnBoarding process?
Email Templates and Branding
Placeholders in email templates
Can I add hyperlinks to email templates?
How do I configure the terms and conditions message?
How do I configure the confirmation message?
How do I enable/disable the terms and conditions message?
Where do I switch data confirmation submission message on/off?
How do I attach an email template to an onboarding type?
How do I attach a web branding to my onboarding type?
How do I configure a web branding?
Where do I configure a bespoke email domain?
What is the character limit for configuring the welcome message?
What is the character limit for the terms and conditions message?
See more
Properties
How many characters are allowed in property boxes?
How do I add a property group?
How do I add a property?
Is there a character limit for list group name?
Is there a character limit for list item?
See more
KYB lookups
How to conduct a Kompany search
What is the token usage when allowing a prospect to process a KYB look up?
KYB Search Automation Guide
Risk Models
Risk Override
Screening
How can I reassign potential matches in the Screening stage?
What is an internal watchlist, how do I configure one?
