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Risk Screen Dead URL Warning!
RiskScreen Salesforce App
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KYC360 Academy (Learning Management System)
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Knowledge Base
Onboard
RiskScreen (Core)
Home
Functionality
Credits / Tokens
System Access
User management
Dow Jones
WorldCheck (LSEG)
Live AVM
Record
Error message
Reports
Factiva
Modules
Screening (Hosted Batch)
Home
Documentation
Functionality
Dow Jones
World Check
Reports
System Access
Notifications
Customer management
User management
Record
Upload
Deletion / Deactivation
Criteria
Error Message
Business Units
Live AVM
Factiva
Training
Internal Watchlists
Bulk Change
Onboard
Home
Documentation
Functionality
System Access
Notifications
Reports
User management
Prospects
Onboardings
Screening
Customisation
ID-Pal
KYB lookups
Nominees
Risk Models
pKYC (Perpetual Know Your Customer)
Business Units
API
API
API - Workaround
API - Postman
Screening (Onsite)
Home
Actioning Potential Matches
Dow Jones
Notifications
Risk Screen Dead URL Warning!
RiskScreen Salesforce App
Home
Reports
Batch Jobs
Records
Access
User Guide
KYC360 Academy (Learning Management System)
Home
RiskScreen
Screening (Hosted)
OnBoard
Latest Product Releases
Onboard
Fully automated customer onboarding.
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OnBoard Product Updates
Onboard training request
Documentation
Onboard User Guide
Functionality
How many characters are allowed in property boxes?
How do I add a property group?
How do I add a property?
Is there a character limit for list group name?
Is there a character limit for list item?
What is the function of "Initiate Corporate Onboarding"?
How do I add a prospect, Onboarding and Data Collection request?
Device and Browser Support
Can a user upload a video to KYC360 'Documents" or "Add Onboarding document"?
What size is the onboarding stage notes box?
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System Access
Onboard system access
Notifications
What stages can I set email alerts for?
Why is a leaver still receiving data change notifications In Onboard?
How do I receive email alerts for when a client changes stage in the OnBoarding process?
Reports
Onboard reports
User management
Onboard user management
What happens if I delete a user that a prospect is assigned to?
Is there a limit of how many users we can have in total on?
How do I remove a user from the Admin group?
How many users can use the system simultaneously? Is there a limit for this?
How do I add a new user to OnBoard?
How do I add a new user and disable a user?
How do I edit group permissions?
Can we have 'view only' permissions for a user?
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Prospects
How do I perform a search for all prospects you have access to on the system
Why is my prospect not receiving their verification code email?
How do I create a prospect group?
How do I add an existing prospect to a prospect group?
Where do I configure prospect reminder rules?
What are prospect reminder rules?
What order are prospect groups sorted by?
Does a data collection request verification code expire?
How do I prevent my Prospect/Nominee from having access to the Prospect Group?
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Onboardings
How do I resend a data request after an onboarding has been rejected?
Screening
How can I reassign potential matches in the Screening stage?
What is an internal watchlist, how do I configure one?
Customisation
Placeholders in email templates
Can I add hyperlinks to email templates?
How do I configure the terms and conditions message?
How do I configure the confirmation message?
How do I enable/disable the terms and conditions message?
Where do I switch data confirmation submission message on/off?
How do I attach an email template to an onboarding type?
How do I attach a web branding to my onboarding type?
How do I configure a web branding?
Where do I configure a bespoke email domain?
What is the character limit for configuring the welcome message?
What is the character limit for the terms and conditions message?
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ID-Pal
What IOS and Android versions are supported by ID-Pal?
ID-Pal User guide
Can you add branding the prospect ID-Pal email?
Does ID-Pal name check account for titles taken from ID documents?
Where do I configure an ID-Pal email alert?
How do I configure the ID-Pal approval process?
Do ID-Pal requests expire?
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KYB lookups
OnBoard KYB search automation guide
How to conduct a Kompany search
What is the token usage when allowing a prospect to process a KYB look up?
Sayari User Guide
Nominees
How do I change the nominee data collection type?
What is difference between parallel and sequential nominee data collection type?
How do I manage my customers nominees?
How do I assign permissions to a nominee?
How do I create a data request nominee?
How do I create an email template for data request nominees?
What is a data request nominee?
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Risk Models
Risk Override
Can you override the risk whilst the onboarding is in the Screening stage?
pKYC (Perpetual Know Your Customer)
pKYC user guide
Business Units
Business Units user guide
