- Knowledge Base
- Onboard
- KYB lookups
What is the token usage when allowing a prospect to process a KYB look up?
- A Prospect can search for KYB results multiple times but will only be able to fetch a result once.
- When fetching a result, they do not have view of the number of tokens available or the amount that will be used (Standard/Pro)
- If a result is chosen and the fetch action is executed, the system will always take the available higher fetch. (if a result has a Pro option, it will automatically fetch the Pro results)