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      Why is a leaver still receiving data change notifications In Onboard?

      If a user is deactivated from the Onboarding platform, they will continue to receive data change emails for the records they worked on.

      If you would like to stop the user receiving data change notifications, you have the following options:

      1. Since your leaver is still the assigned user on the record(s), they will continue to receive data change notification emails, a quick fix solution is that the leaver goes in and blocks emails from noreply@riskscreen.com
      2. You could find the specific records they are receiving notifications for and edit the notify flag to be set to ‘NO’, however this would mean the supervisor will also no longer receive notifications for data changes of that record.