- Knowledge Base
- Onboard
- Email Templates and Branding
How do I configure the confirmation message?
The Confirmation Message entered on OnBoarding Type level displays once the user clicks
on submit for the first time. There is an option to set the Confirmation Message to Enabled or Disabled. Setting the ‘Confirmation Message’ option to No will remove the section from the
external data collection journey.
In order to configure the confirmation message, first select 'Onboarding Types' in the 'Prospect Onboarding' drop down.
Then select the Onboarding type in which you wish to configure the confirmation message for.
Once in the 'edit' page for the relevant Onboarding type, scroll down to see the 'Confirmation message' box.
It is in this section that you can configure your desired confirmation message.