How often are records updated on Dow Jones?

Dow Jones have a content research team that monitor existing profiles to ensure any updates to the individual / entity are reflected. To check when a profile was last reviewed, you can view the 'watchlist last reviewed date' within the 'details tab' of the profile. It should be noted that the team are notified of any major changes (such as changes to sanctions / PEP statuses) to individuals / entities outside of their independent review of the profile.

Although periodic reviews of profiles do happen, this will likely only be if something triggers this review i.e. new media generated through Factiva or through a review by the content definition triggered by something like a customer query. Dow Jones have thousands of sources they review but will not include information unless they can verify it.

If you believe there is information missing from a profile, please contact our support team HERE so that we can raise this for an investigation with Dow Jones. In this case, you should provide the details of the individual / entity in question alongside the additional information (and the sources you have obtained this from) that you believe should be populated in the profile.