- Knowledge Base
- RiskScreen (Core)
- Credits / Tokens
Credits are about to exhaust
An email is sent to you to inform you that your credits are about to exhaust when you hit 30% of your original credit top up amount.
Therefore, if your most recent credit top up amount was 1000, you would receive a credit exhaustion warning email when you hit 300 search credits remaining.
If you believe this is incorrect, or you require a top up of credits before your renewal date / subscription, you can either:
1) email accountmanagement@kyc360.com for invoice customers.
2) purchase a top up in our store for store customers.
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